Last revised: April 2025. Slideways, Inc. All rights reserved.
THESE SLIDEWAYS TERMS & CONDITIONS ("AGREEMENT") CONSTITUTE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND SLIDEWAYS, INC.
By checking the box indicating that you agree to these terms or by using the services described herein, you acknowledge that you have read and agree to be bound by this Agreement. If you are using the services on behalf of a company or other entity, you confirm that you have authority to bind that entity to these terms. If you do not agree, do not use the Slideways services.
1. INTRODUCTION
1.1 "You" and "your" refer to the customer using the services. "Slideways," "we," "us," and "our" refer to Slideways, Inc. and its subsidiaries. 1.2 We grant you a limited, non-transferable, non-exclusive license to use the software solely to access our services. You may not rent, lease, sublicense, or reverse-engineer the software.
2. DEFINITIONS
- "Financial Institution": Banks and other entities that offer merchant accounts.
- "Financial Processor": The entity that handles backend transaction processing.
- "Services": Slideways Virtual Terminal and related tools.
- "Software": All client-side applications, tools, and code provided by Slideways.
- "Transaction": Includes both payments and refunds.
3. MERCHANT OBLIGATIONS
You are responsible for:
- Maintaining internet and up-to-date system software.
- Using the most current version of Slideways software.
- Keeping account information accurate.
- Handling and securing your customers' transaction data.
- Reviewing your transaction logs regularly.
- Ensuring PCI compliance.
- Managing access credentials securely.
- Maintaining strong passwords as per Slideways standards.
- Complying with all applicable laws.
3.2 You may not claim ownership or modify any of Slideways’ intellectual property. Derivative works become the property of Slideways.
3.3 You may not use the services to promote illegal, fraudulent, harmful, or infringing content. 3.4 Slideways may suspend or terminate services if these terms are violated and may cooperate with law enforcement as needed.
3.4 Slideways may suspend or terminate services if these terms are violated and may cooperate with law enforcement as needed.
4. SLIDEWAYS’ OBLIGATIONS
4.1 We provide access to payment processing services, reporting tools, and account management.
4.2 Modifications: We may revise terms or change services with 30 days' notice. Material changes allow you to terminate the agreement with a prorated refund of prepaid fees.
4.3 We use industry-standard security and comply with PCI DSS. If you store data outside our platform, you assume full responsibility for its security.
4.4 We provide technical support via our website. Financial matters should be directed to your Financial Institution.
5. PRIVACY
Slideways collects only the transaction data needed to provide services. Data will not be disclosed except to:
- Fulfill services.
- Maintain legal or operational records.
- Report aggregated statistics.
- Comply with legal or court orders.
You must obtain consent from any individuals whose data you provide.
Slideways uses encryption, access control, and security audits. A Data Processing Addendum (DPA) is available upon request.
6. FEES & RETURN POLICY
6.1 If purchased through a Reseller, their pricing terms apply. Otherwise, a separate agreement governs your fees.
6.2 Custom Parts & Return Policy Custom or made-to-order parts are non-refundable. Other returns are accepted within 30 days if items are unused and in original condition. A restocking fee may apply depending on the part. Return shipping is at your expense unless due to our error.
6.3 Credit Card Transactions and Secure Portal Use Slideways may provide a secure payment portal for the collection of credit card payments. You agree to process payments only through such secured channels as provided or approved by Slideways. All credit card transactions must be submitted in compliance with PCI-DSS (Payment Card Industry Data Security Standard) guidelines.
Slideways does not store full credit card numbers or CVV codes and does not accept responsibility for any sensitive data submitted outside of the secure portal. You are solely responsible for ensuring that your customers are directed to the authorized portal for payment submission. Any misuse, misdirection, or unauthorized storage or handling of credit card information may result in suspension or termination of service.
7. WARRANTY & DISCLAIMER
We disclaim all warranties to the extent permitted by law, including warranties of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free service.
You warrant that you will comply with all applicable data and consumer protection laws.
8. INDEMNIFICATION
We disclaim all warranties to the extent permitted by law, including warranties of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free service.
9. LIMITATIONS ON LIABILITY
Slideways’ total liability is capped at the greater of:
- Fees paid by you in the last 12 months, or
- $5,000
This does not apply in cases of gross negligence, willful misconduct, or data breach.
Slideways is not liable for indirect or consequential damages, including lost profits.
10. TERMINATION
Either party may terminate at any time by written notice. Upon termination:
- Slideways stops providing services.
- Transaction records are retained for one year.
- You have 30 days to access final reports or request data exports.
- Custom parts or services are non-refundable.
11. CONFIDENTIALITY
Each party must: • Protect the other’s confidential information. • Not disclose or use it outside the scope of this agreement. Exceptions apply for publicly known data, prior knowledge, lawful disclosures, or third-party access under confidentiality.
12. MISCELLANEOUS
12.1 Force Majeure: Neither party is liable for delays due to events beyond reasonable control.
12.2 Entire Agreement: This document supersedes all prior terms.
12.3 Severability: Invalid provisions shall be replaced with enforceable ones that reflect intent.
12.4 No Assignment: You may not assign the agreement without our consent.
12.5 Disputes: Disputes shall first be mediated. If unresolved, they will be arbitrated remotely or in a mutually agreed location under AAA rules. Each party shares arbitration costs unless ruled otherwise.
12.6 Jurisdiction: If litigation occurs, it must be in King County, WA. Jury trial rights are waived.
12.7 Notices: Must be in writing. Notices to Slideways go to: Legal Department, 12409 S Mirabeau Parkway, Suite 300, Spokane Valley, WA 99216. Notices to you will be sent via your provided contact details.
12.8 Headings: Section titles are for reference only.
12.9 Independent Contractors: Parties are independent contractors.
12.10 Non-Disparagement: Neither party will publicly disparage the other or disclose this agreement without written consent.
12.11 Costs: Each party covers its own expenses unless otherwise agreed.
12.12 No Waiver: Failure to enforce any part of the Agreement does not constitute waiver.
12.13 Survival: Sections intended to survive termination will remain in effect.
Need help? Contact AR@Slideways.com for personalized support.